We may collect information that you voluntarily provide to us, including:

• Name
• Phone number
• Email address
• Mailing address
• Appointment and scheduling information
• Information submitted through contact or appointment forms
• Information provided when communicating with our office
• Other information you voluntarily submit through our website

We may also automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, pages visited, and general website usage information.

We may use the information we collect to:

• Respond to questions and requests.
• Schedule, confirm, and manage appointments.
• Provide information about our dental services.
• Communicate with you regarding appointments or inquiries.
• Provide customer service and support.
• Send requested information, reminders, and updates.
• Send promotional communications when appropriate consent has been provided.
• Improve our website, services, and patient experience.
• Maintain website security and prevent fraud or misuse.
• Comply with applicable legal and regulatory requirements.

If you voluntarily provide your mobile phone number and consent to receive text messages from La Mirada Dental Center, you may receive SMS messages related to your inquiries, appointments, services, reminders, or promotional communications, depending on the type of consent you provide.

If you provide your phone number through our website, your information may be processed by third-party service providers that assist us with appointment scheduling, customer communications, or SMS delivery. These providers are authorized to use your information only as necessary to provide services to us.

We may share information with trusted service providers that help us operate our website and business, including providers that assist with:

• Website hosting
• Appointment scheduling
• Customer relationship management
• SMS and telephone communications
• Email communications
• Website analytics
• Payment or administrative services

We may also disclose information when required by law, legal process, court order, or governmental request, or when reasonably necessary to protect our rights, property, safety, patients, employees, or others.

We do not sell personal information for monetary consideration.

Our website may use cookies, pixels, analytics tools, and similar technologies to understand website traffic, improve website functionality, measure advertising performance, and provide a better user experience.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

Our website may contain links to third-party websites, social media platforms, scheduling services, maps, or other online services.

We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of those services before providing personal information.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

Our website is not intended to knowingly collect personal information directly from children without appropriate parental or guardian involvement.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can take appropriate steps.

You may contact us to:

• Ask about personal information we may have collected from you.
• Request correction of inaccurate information.
• Request information about how your information is used.
• Opt out of marketing communications.
• Opt out of SMS communications by replying STOP.
• Request assistance with SMS communications by replying HELP.

Some information may need to be retained when required for legal, regulatory, accounting, security, or legitimate business purposes.

We may update this Privacy Policy from time to time to reflect changes in our practices, services, technology, or legal requirements.

When changes are made, we will update the “Effective Date” at the top of this Privacy Policy. We encourage you to review this page periodically.

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact us.